Transform Your Small Laundry Space

Last Updated: January 2025

1. Introduction

SpaceSmart Laundry ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and request our optimization guides, with full compliance with Dutch and European data protection laws including GDPR.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name and email address provided through our contact forms
• Usage Data: Information about how you interact with our website, including pages visited and time spent
• Technical Data: IP address, browser type, device information, and operating system
• Preferences: Your laundry space challenges and optimization interests

3. How We Use Your Information

We use your personal data for the following purposes:

• To deliver the free optimization guide you requested
• To send relevant tips and updates about laundry space organization
• To improve our website content and user experience
• To respond to your inquiries and provide customer support
• To comply with legal obligations under Dutch and EU law

4. Legal Basis for Processing

Under GDPR, we process your data based on:

• Consent: When you submit your information through our forms
• Legitimate Interests: To improve our services and communicate relevant information
• Legal Obligation: When required by law in the Netherlands or EU

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who help us operate our website and deliver services
• Legal authorities when required by law or to protect our rights
• Business partners, only with your explicit consent

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, typically for the duration of our relationship and as required by Dutch law for record-keeping purposes.

7. Your Rights Under GDPR

As a resident of the Netherlands or EU, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal information
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, in accordance with Dutch and EU security standards.

9. International Data Transfers

Your data is primarily stored and processed within the European Economic Area. Any transfers outside the EEA are conducted with appropriate safeguards in compliance with GDPR.

10. Contact Information

For privacy-related inquiries or to exercise your rights, please contact us at:

Email: privacy@spacesmartlaundry.nl
Address: SpaceSmart Laundry, Netherlands

11. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the SpaceSmart Laundry website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms are governed by Dutch law and apply to all users in the Netherlands and internationally.

2. Description of Service

SpaceSmart Laundry provides educational content, guides, and resources related to laundry room optimization for small spaces. Our services include:

• Free optimization guides and educational materials
• Tips and recommendations for space organization
• Information about storage solutions and layouts
• Email communications with relevant content

3. User Obligations

When using our website, you agree to:

• Provide accurate and complete information in all forms
• Use the service only for lawful purposes
• Not attempt to interfere with the website's functionality
• Not use automated systems to access the site without permission
• Respect intellectual property rights
• Comply with all applicable laws in the Netherlands and your jurisdiction

4. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and guides, is the property of SpaceSmart Laundry and protected by Dutch and international copyright laws. You may not:

• Reproduce or republish our content without written permission
• Sell or commercialize materials from our website
• Modify or create derivative works from our content

Personal use of downloaded guides for non-commercial purposes is permitted.

5. Disclaimer of Warranties

Our services and content are provided "as is" without warranties of any kind. While we strive for accuracy, we do not guarantee that:

• The information provided will meet all your specific needs
• The service will be uninterrupted or error-free
• Results from implementing our suggestions will be identical for all users
• All content is applicable to every situation or location

6. Limitation of Liability

To the fullest extent permitted by Dutch law, SpaceSmart Laundry shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from implementation of our suggestions
• Issues arising from third-party products or services mentioned

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of external sites. Links are provided for convenience and do not imply endorsement.

8. Modifications to Service

We reserve the right to:

• Modify or discontinue any aspect of our service
• Update content and guides at any time
• Change these terms with notice to users
• Restrict access to certain features or content

9. Communication and Marketing

By providing your email address, you consent to receive:

• The requested guide and related materials
• Educational content about laundry organization
• Updates about new resources and tips

You may unsubscribe from marketing communications at any time using the link provided in emails.

10. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Netherlands. Any disputes arising from these terms or use of our service shall be subject to the exclusive jurisdiction of the courts in the Netherlands.

11. Severability

If any provision of these terms is found to be invalid or unenforceable under Dutch law, the remaining provisions shall continue in full force and effect.

12. Contact Information

For questions about these Terms of Service, contact us at:

Email: support@spacesmartlaundry.nl
Address: SpaceSmart Laundry, Netherlands

13. Entire Agreement

These Terms of Service constitute the entire agreement between you and SpaceSmart Laundry regarding use of our website and services.

Last Updated: January 2025

1. Overview

This Refund Policy outlines the terms and conditions under which refunds are provided by SpaceSmart Laundry for any paid services or products, in accordance with Dutch consumer protection laws and EU regulations.

2. Free Services

Our primary service - the laundry space optimization guide - is provided free of charge. As no payment is required for this service, refund provisions do not apply to free guide downloads.

3. Future Paid Services

Should we introduce paid services, consultations, or premium content in the future, the following refund terms will apply:

4. Right of Withdrawal (Cooling-Off Period)

In compliance with Dutch consumer law and EU Directive 2011/83/EU, consumers in the Netherlands have:

• A 14-day cooling-off period from the date of purchase
• The right to cancel without providing a reason
• Full refund of the purchase price within 14 days of cancellation notice

Exceptions: The right of withdrawal does not apply to:

• Digital content once download/access has begun (if you provided explicit consent)
• Personalized consultation services that have been fully performed
• Custom-created content or recommendations

5. Eligibility for Refunds

To be eligible for a refund, you must:

• Submit your refund request within the specified timeframe
• Provide proof of purchase (order number, receipt, or confirmation email)
• Clearly state the reason for the refund request
• Have made the original payment from a verified account

6. How to Request a Refund

To request a refund:

• Email us at refunds@spacesmartlaundry.nl
• Include your name, email address, and order number
• Explain the reason for your refund request
• We will respond within 48 business hours

7. Refund Processing

Once your refund is approved:

• Refunds will be processed within 14 days of approval
• The refund will be credited to your original payment method
• You will receive confirmation via email
• Bank processing times may vary (typically 5-10 business days)

8. Partial Refunds

In certain circumstances, partial refunds may be granted:

• If you have partially used a service before cancellation
• For bundle purchases where only part of the content is disputed
• When services have been rendered but not fully completed

9. Non-Refundable Items

The following are not eligible for refunds:

• Free content and guides
• Services fully performed before cancellation request
• Digital content accessed beyond the cooling-off period (with your consent)
• Third-party products or services purchased through our referral links

10. Disputed Charges

If you notice an unauthorized or incorrect charge:

• Contact us immediately at billing@spacesmartlaundry.nl
• We will investigate and resolve the issue within 7 business days
• Legitimate disputed charges will be refunded in full

11. Technical Issues

If technical problems prevent you from accessing paid content:

• Contact our support team first for assistance
• We will attempt to resolve technical issues within 48 hours
• If we cannot resolve the issue, a full refund will be provided

12. Your Rights Under Dutch Law

This refund policy does not affect your statutory rights under Dutch consumer protection law. You may have additional rights under national legislation that cannot be waived by this policy.

13. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified policy.

14. Contact Information

For refund-related questions or requests:

Email: refunds@spacesmartlaundry.nl
Support: support@spacesmartlaundry.nl
Address: SpaceSmart Laundry, Netherlands

15. Complaints and Disputes

If you are not satisfied with our refund decision, you may:

• Request escalation to our management team
• Contact the Dutch Consumer Authority (ACM)
• Use the European ODR platform for online dispute resolution

Last Updated: January 2025

1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit websites. They help websites remember information about your visit, making your next visit easier and the site more useful to you. This policy explains how SpaceSmart Laundry uses cookies in compliance with Dutch and EU regulations.

2. Why We Use Cookies

We use cookies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website's functionality and user experience
• Analyze traffic patterns and user behavior
• Remember your cookie consent preferences
• Provide relevant content and information

3. Types of Cookies We Use

Essential Cookies (Necessary)

These cookies are required for the website to function properly. They enable basic features like page navigation and access to secure areas. The website cannot function properly without these cookies.

• Cookie Consent: Remembers your cookie preferences (duration: 1 year)
• Session Management: Maintains your session on the website (duration: session)

Analytical/Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Usage Analytics: Tracks pages visited and time spent (duration: 2 years)
• Traffic Sources: Identifies how visitors find our website (duration: 2 years)
• Device Information: Records device type and screen resolution (duration: 2 years)

Functional Cookies

These cookies enable enhanced functionality and personalization.

• Language Preference: Remembers your language selection (duration: 1 year)
• Form Data: Temporarily stores form information (duration: session)

4. Third-Party Cookies

We may use services from trusted third parties that may also set cookies. These include:

• Analytics Providers: To understand website usage patterns
• Email Service Providers: To manage newsletter subscriptions
• Content Delivery Networks: To optimize website performance

These third parties have their own privacy and cookie policies, which we recommend you review.

5. How Long Cookies Stay on Your Device

Cookie duration varies by type:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for a set period (specified above) or until you delete them

6. Your Cookie Choices

You have several options to manage cookies:

Cookie Banner:

• When you first visit our website, you can accept or decline non-essential cookies
• You can change your preferences at any time by clearing your browser cookies

Browser Settings:

• Most browsers allow you to refuse or accept cookies
• You can delete existing cookies through browser settings
• You can set browsers to notify you when cookies are being sent

Browser-Specific Instructions:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions

7. Impact of Refusing Cookies

If you choose to disable cookies:

• Some website features may not function properly
• Your user experience may be less personalized
• We cannot remember your preferences
• Essential cookies required for basic functionality will still be used

8. Cookies and Personal Data

Some cookies may collect personal data. We handle such data in accordance with our Privacy Policy and GDPR requirements. Cookie data is:

• Processed lawfully and transparently
• Collected for specific purposes
• Kept only as long as necessary
• Protected with appropriate security measures

9. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in:

• Our use of cookies
• Legal requirements in the Netherlands or EU
• Website functionality
• Third-party services we use

Check this page regularly for updates. The "Last Updated" date at the top indicates when changes were last made.

10. Do Not Track (DNT) Signals

Some browsers have "Do Not Track" features. Currently, there is no industry standard for responding to DNT signals. We do not alter our data collection and use practices when we detect a DNT signal from your browser.

11. Contact Us About Cookies

If you have questions about our use of cookies:

Email: privacy@spacesmartlaundry.nl
Subject: Cookie Policy Inquiry
Address: SpaceSmart Laundry, Netherlands

12. Your Rights

Under GDPR and Dutch law, you have the right to:

• Know what data cookies collect about you
• Access cookie data we have stored
• Request deletion of cookie-related personal data
• Object to certain types of cookie processing
• Withdraw consent for non-essential cookies at any time

13. Additional Resources

For more information about cookies:

• AllAboutCookies.org - Independent cookie information
• Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
• European Commission - Privacy and data protection
• Your browser's help section for managing cookies